What Is the TCPA?
The Telephone Consumer Protection Act (TCPA) is a United States federal law that restricts telemarketing calls, the use of automatic telephone dialing systems, artificial or prerecorded voice messages, and SMS text messages. Violations can result in significant statutory damages.
Our Compliance Commitments
- All calls are made only to contacts who have given appropriate prior express consent
- We maintain comprehensive consent records for all contacts
- Opt-out requests are honored immediately and permanently
- We honor the National Do Not Call Registry
- Calling hours comply with federal and state time restrictions
- All AI-generated calls include appropriate disclosures
Client Responsibilities
Clients using BrantzR.ai's services are responsible for ensuring their contact lists comply with TCPA requirements. Clients must provide evidence of appropriate consent for all contacts submitted for outreach campaigns. BrantzR.ai will not knowingly dial numbers on the Do Not Call Registry.
Disclosure Requirements
In compliance with FTC regulations and applicable state laws, BrantzR.ai's AI voice agents are designed to clearly identify themselves as AI when directly asked by a call recipient. We support full transparency in AI communications.
Staying Current
TCPA regulations and related rules continue to evolve. BrantzR.ai continuously monitors regulatory changes and updates our compliance practices accordingly. We recommend clients also stay informed about applicable laws in their jurisdictions.